Pick-up-on-demand service ‘huge success,’ city says

November 22, 2013

in Local

Sedalia’s unique “Pick-Up On Demand” customer service is proving to be highly successful.

The program, which was created by Public Works Director Bill Beck, may be the only program of its kind in the State of Missouri. It began in early 2013. When Sedalia residents have debris, other than the normal trash pick-up, that they want to dispose of, they can call the Street Department and schedule a time for pick-up.

It has been an excellent way to dispose of old furniture and other large items that might be difficult to discard. The program replaces the previous Spring and Fall Clean-Ups which were expensive and cluttered-up the city for a week and consumed vast amounts of city manpower. From February 2013 to November of 2013, 516 Pick-Up-On-Demand requests were made by citizens with 434 actual pick-ups.

The cost was $16,475.24 or $32.54 per ton. By comparison, the Spring Clean-Up week in 2012 cost $36,382 or $344.20 per ton. The Fall Clean-Up that year was even more expensive. The Pick-Up On Demand Program is an outgrowth of Sedalia’s citywide clean-up project. Photo provided.

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